The Directors and Senior Management of AquaTerra are committed to the application of Quality Management principles which not only provide direct benefits to our business and that of our clients but also make an important contribution in managing costs and risks. In this respect, the management and delivery of a quality system is a key deliverable for AquaTerra.
AquaTerra has established, implemented and maintains a Quality Assurance System which is accredited in accordance with ISO 9001 requirements. This ensures that the Health, Safety, Environmental, Integrity and Quality expectations of the company are met.
To ensure that good working practices are maintained and effectively communicated, AquaTerra is focussed on ongoing interface arrangements, including work control mechanisms.
Our management system is founded on established and well proven Continuous Improvement Process (CIP) which facilitates the formal management of improvement through:
- Opportunities for improvement
- Management system feedback
- Corrective action tracking
- Non conformance report
- Customer feedback report
- Employee feedback
- Incident action tracking
- Supplier feedback